Locate the duplicate checks and mark them for deletion.Click on the corresponding amount to redirect you to the Paycheck list page.If you determine that these are indeed duplicates, you can run the Profit and Loss report and proceed to delete them. Then search for Paycheck history in the search box.If you've created another check within the same pay period, you can review the Paycheck history report and what the checks are for. Entries are added by the Online Banking system.The system added them by mistake (due to incorrect payroll mapping).Another check was created during the same pay period.I appreciate you taking the time to share more details of your concern, me provide you with a list of common factors that might be causing duplicate payroll transactions in QuickBooks Online Payroll (QBOP). I've attached an article you can visit to view our complete reconciliation guide: Learn the reconcile workflow in QuickBooks.įeel free to reach out if you have more questions about reconciling an account. You can undo added transactions in Banking and exclude them to avoid duplicates in payroll.Īdditionally, you can use this guide anytime you need help doing or fixing a reconciliation in QuickBooks. It may be possible that the duplicate is an added transaction from your bank feeds. Once checked, you'll know what transactions are created automatically by our system. Scroll down and review how payroll transactions are mapped.Select Payroll settings under Your Company.Click the Gear icon in the upper-right corner.First, check the payroll mapping of your accounts to determine the posting of your payroll transactions. You need to review your accounts in QuickBooks to match your bank and credit card statements. I'm here to help you reconcile payroll in QuickBooks Online. We'll always be happy to help you.Thank you for posting here in the Community space. Remove or Unapply a credit from an invoice or please get back to the thread if you have clarification about the process of recording a refund.Handle a customer credit or overpayment in QuickBooks Online.Void or refund customer payments in QuickBooks Online.Record a customer refund in QuickBooks Online.We'll also include this article for more information about managing customer credits and refunds in QBO: Check this article for the detailed steps: Refund a customer's overpayment or credit. Enter how much you want to refund in the Amount field.Īfterward, you can link the refund to the customer's credit or overpayment.In the first line of the Category column, select Accounts Receivable.Select the bank account to which you deposited the overpayment from the Payment Account dropdown.

Click the +New, then select Expense, Add Expense, or Check.Let's create a check or an expense to record the refund for your customer. We can share some information and steps on how we can record the customer overpayment that has deposited with another invoice. Nice to meet you, Thank you for joining the thread and for sharing with us your concern about managing customer overpayment in QuickBooks Online (QBO). You can always come back to me whenever you have other questions about recording double payments in QBDT. Reconcile an account in QuickBooks Desktop.I've added this article that can guide you in adding and reconciling your accounts effectively in your QBDT software: You can check out this article for more details about creating customer refunds in QBDT: Give your customer a credit or refund in QuickBooks Desktop for Windows. This creates your check and auto-populates the details.Select the credit memo you'd like to create a refund for.Enter the items you're giving credit for, then select Save.Go to Customers, then select Create Credit Memos/Refunds.When a customer overpays more than what was owed, you can enter a credit memo and write a refund to your customer in QuickBooks Desktop. I'll help you record the duplicate payment and issue a refund check to your customer in QuickBooks Desktop (QBDT).

Duplicate check deposit